One partner.
End-to-end
accountability.
We don't resell ticket queues. We embed — named engineers, shared risk register, quarterly reviews. From licensing to cloud to cybersecurity, one team owns the outcome.
Six disciplines. One accountable partner.
Most managed service providers hand you a ticketing queue. We hand you a team — one that owns outcomes, not just tickets. Here's how we break the work down.
Three tightly scoped practices.
Hardware, licenses, peripherals — sourced and shipped.
Procurement for laptops, monitors, docking, network gear, and software licenses across the EU. Pre-configured and drop-shipped to your team, ready on day one.
- ✓Laptop procurement & imaging
- ✓Monitor / peripheral kits
- ✓Software licensing (EU)
- ✓Asset tracking & recovery
Microsoft 365 and Azure — licensed, migrated, and managed by one team.
We resell Microsoft licenses and we run them for you. From a Google-to-M365 migration or a lift-and-shift to Azure, to day-2 operations and cost control — it's the same engineers, one contract, one monthly invoice.
From Google, on-prem, or another tenant — we plan the cutover so you don't feel it.
Mailboxes, OneDrive/SharePoint, Teams, endpoint posture, and identity — migrated in scoped waves with a rollback plan at every step.
We're becoming a Managed Intelligence Provider.
The MSP model was built for tickets. The MIP model is built for outcomes. We embed AI into the infrastructure we manage, the tools we build for you, and the way we deliver support — so every hour of ABiAN spend does more work than the last.
- Internal tool factoryCustom RAG apps, dashboards, form-to-DB flows on Claude + your data.
- Workflow automationInvoice approval, onboarding, procurement, and reporting loops.
- Document intelligenceContract review, invoice OCR, compliance extraction, KYC.
- Agentic back-officeScheduling, inbox triage, meeting notes → CRM, lead qualification.
- Policy & DLPWho can use which model with which data — documented and enforced.
- Prompt-injection testingRed-team your agents with adversarial evals before production.
- Model routing & cost ctrlPick the cheapest safe model per task; budget and rate-limit.
- Audit trailsEvery AI answer traceable to source, prompt, and model version.
- Sales intelligenceCall transcription to CRM, deal-risk scoring, proposal drafting.
- Marketing opsContent repurposing, multilingual, brand-consistent generation.
- FinanceVariance analysis, expense anomaly detection, forecast assist.
- People opsPolicy Q&A assistants, onboarding agents, perf summarization.
From first call to steady state — typically under 30 days.
Discovery
30-min intro call + technical audit. We map your stack, risk surface, and goals in one document.
Design
A scoped proposal: what we'll manage, what stays in-house, SLAs, pricing. No hourly surprises.
Onboarding
14–30 days. Tooling deployed, baselines set, runbooks written. You keep working — we shadow, then take over.
Operate
Monthly ops review, quarterly security review, named engineer. Changes go through a change calendar, not tickets.
Baltic roots. European footprint. Zero ego.
ABiAN is a security-first managed service provider based in Riga, Latvia. We work with fintech, e-commerce, media, and public-interest organizations across the EU — teams that care about their data and want one partner who treats their infrastructure like their own.
We don't resell ticket volumes. We embed — quarterly reviews, shared risk register, named engineers who know your stack.